_*Parts Specialists/Counter and Sales *_
*Olson Power & Equipment of Rice Lake* is seeking skilled and results-oriented Parts Specialists to join our team.
As a Parts Specialist with a commitment to excellence and providing unparalleled customer service, you will be responsible for establishing and maintaining strong relationships with customers, understanding their needs, and offering part solutions for their equipment.
The Parts Specialist position will involve processing parts orders, warranty, credits, freight shipments, purchase orders and procuring outside parts.
Applicant should be self-driven, have good organization and computer skills, and successfully help customers identify and fulfill their parts and accessory needs.
Experience working with agricultural parts is a plus.
This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends.
Job Type: Full-time
Job Summary Brief: The Parts Sales Specialist is responsible for assisting all customers and technicians in securing needed parts and supplies.
Essential Duties:
* Promotes and sells products and/or services to meet customer needs, via phone, email, person to person in a friendly, professional, and positive manner.
* Presents a positive attitude and image of Company related to customer and fellow team member interaction
* Supplies Service Technicians with parts as required, and documents on work order.
* Verifies receiving and receipting-in of parts shipments
* Answers and directs incoming phone calls and inquiries promptly, thoroughly, courteously and accurately.
* Takes ownership of specific individual duties as assigned by supervisor
* Assists in keeping parts department clean, orderly, and well stocked
* Follows up on parts shortages and expedites issues.
* Placing daily parts orders and weekly stock orders.
* Places stock ordered parts in assigned bin locations in a timely manner
* Assists with preparing and maintaining merchandise displays
* Maintains current product knowledge of Kubota and competitive products
* Participates in training programs required for the development of skills and knowledge
* Practice and enforce company safety policies at all times in support of the company-wide accident prevention program;
* Maintains a clean work area and performs work in a neat and orderly fashion
* Assists with other duties that may be assigned.
Job Requirements:
* Basic Agricultural and Lawn equipment parts and machinery knowledge
* Basic phone, data entry/keyboarding skills, and computer applications, (CDK software a plus).
* Ability to work in a team environment
* Ability to work extended hours
* Ability to lift items weighing up to 75 lbs.
* High School diploma or equivalent experience
Job Type: Full-time
Benefits:
* 401(k) matching
* Dental insurance
* Employee discount
* Life insurance
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
* Rotating weekends
* Weekends as needed
Ability to Relocate:
* Rice Lake, WI 54868: Relocate before starting work (Required)
Work Location: In person
Whatsapp
